Acceptable use policy

Last updated 11 October 2026

Your agents act on your instructions, on cloud computers we provide, and through services you connect. Whatever an agent does on your account counts as done by you.

1. Illegal content and conduct

Do not use Hawkeye to do anything unlawful in the United Kingdom or where you are. Do not create, store, request or share content that is illegal, including terrorist content, content that incites violence or hatred, and material that infringes someone's rights.

2. Child sexual abuse material

We have zero tolerance for child sexual abuse or exploitation material, including sexualised depictions of minors and content that grooms or endangers a child. Any such use ends the account at once and we report it to the relevant authorities.

3. Harassment, abuse and deception

• Do not harass, threaten, stalk, defame or discriminate against anyone.
• Do not impersonate a person or organisation, or present an agent as a human when asked.
• Do not use agents to deceive people, to run scams, or to generate fake reviews, fake identities or misleading political or health content.

4. Malware, intrusion and attacks

• Do not create, test or distribute malware, ransomware, exploits or tools whose purpose is unauthorised access.
• Do not use an agent computer, container or routine to attack, scan, flood, probe or overload any system, network or service that is not yours, or that you do not have written permission to test.
• Do not try to break into other Hawkeye accounts, the service itself, or the computers behind it.

5. Spam, scraping and credential misuse

• Do not send unsolicited bulk messages of any kind, or messages that break the rules of the platform they are sent on.
• Do not scrape or copy websites or services in breach of their terms, robots rules or rate limits, and do not collect personal data without a lawful basis.
• Do not use credentials that are not yours, buy or sell accounts, or bypass logins, paywalls or access controls.
• Do not use Hawkeye to mine or stake cryptocurrency, to run proxies or VPN exits, or to resell compute.

6. Circumventing limits and sharing accounts

• Do not get around plan limits, credit metering, run caps, idle stops or rate limits.
• Do not run one person's or one business's work across several accounts to avoid limits.
• Do not share an account between people. Each person needs their own account, and Enterprise covers teams.
• Do not use the service to build a competing service by systematically extracting its output.

7. High-risk uses

AI agents can be wrong. Do not use Hawkeye to make or act on decisions with legal, medical, financial, insurance, employment, housing, immigration or safety consequences for a person without a qualified human reviewing them first. Do not connect agents to systems where a mistake could cause injury, serious damage or large financial loss, such as medical devices, vehicles, industrial control systems or unsupervised trading.

8. Intellectual property and privacy

• Only upload, connect and generate what you have the right to use.
• Do not use agents to infringe copyright, trade marks or trade secrets, or to strip rights notices or watermarks.
• Respect other people's privacy. Do not use agents to track, profile or expose people, or to process special category data without a proper basis.

9. Fair use of shared resources

Managers, workers, routines and storage run on resources shared with other customers. Plan limits on agents, routines, run length, projects and storage exist so one account cannot crowd out others. Routines that keep a computer busy with no useful work, long-running jobs that evade idle stops, and use of agent computers for anything other than your agents' work are not allowed. We may slow, pause or stop work that harms the service for others, and we may briefly pause background work on an account that spends credits unusually fast.

10. Reporting abuse

If you see content or behaviour on Hawkeye that breaks this policy, or if a Hawkeye agent has contacted or affected you without your consent, email enquire@brownhawke.engineering. Include links, times and anything else that helps us find it. We read every report.

11. Enforcement

• We may remove content, stop a request, pause or stop agents, limit features, or suspend or close an account that breaks this policy.
• Where we reasonably can, we warn you first and explain how to put it right. For serious or repeated breaches, or where there is a risk to people, we act first and tell you afterwards.
• We may report unlawful activity to law enforcement and to affected third parties, and we cooperate with lawful requests.
• Credits are not refunded when an account is closed under this policy.
• To appeal, reply to the email we sent you or write to enquire@brownhawke.engineering.

12. Changes

We may update this policy. The date at the top shows the current version. Material changes are announced the same way as changes to the Terms.

13. Contact

BrownHawke Engineering, Unit 12E Cooksland Industrial Estate, Bodmin, Cornwall, PL31 2QB. Email enquire@brownhawke.engineering.